Every day millions of Americans use consumer electronics products to get themselves ready for work, including such devices as hair curlers, blow driers, electric shavers, electric toothbrushes, coffee pots, toasters, etc. Most of the time we don’t even give a second thought as to the product’s possible liability or danger to ourselves, our houses, or our loved ones. Water Pik appears to be the latest company to voluntarily recall one of its consumer electronic products – approximately 3,800 of their Sonic-Fusion flossing toothbrushes. The reason being is Water Pik had received several reports that the charging base has malfunctioned, causing it to overheat and potentially catch fire, according to the Food and Drug Administration (FDA).

Reports About Water Pik’s Sonic-Fusion Flossing Toothbrush

Water Pik Recalls Sonic-Fusion Flossing Toothbrushes | Colorado Springs Product Liability Attorney

Water Pik Recalls Sonic-Fusion Flossing Toothbrushes | Colorado Springs Product Liability Attorney

Water Pik released its own warning to consumers, including the following information:1

  • The Water Pik brand flosser and toothbrush have not been affected by the product malfunctions.
  • Water Pik claims that it is the charging base alone that may overheat causing localized melting and sparking.
  • The overheating and sparking could lead to fires, shocks or burns.

Which Water Pik Sonic-Fusion Flossing Toothbrush’s are Being Recalled

The following Water Pik Sonic-Fusion flossing toothbrushes are being recalled:

Name of Product Model Serial/Lot Numbers
Sonic-Fusion SF-01 SF01 17 06 01 through SF01 18 06 28
Sonic-Fusion SF-02 SF02 17 06 01 through SF02 18 06 28


  • Water Pik’s Sonic-Fusion flossing toothbrushes were available on the market beginning in June 2017 until June 2018.
  • Water Pik’s Sonic-Fusion flossing toothbrushes were available in all 50 states and Canada.
  • To determine if you have a unit that came from the same defective lot, look at the serial/lot numbers located on the bottom of the machine’s base.
  • Consumers with units from the defective batches should call 800-674-7718 from 8 a.m. to 5 p.m. ET, Monday through Friday.
  • Consumers can also contact Water Pik directly via email at SonicFusion-Return@Waterpik.com or go to their website at SFReturn.com.
  • Marketing for the Sonic-Fusion flossing toothbrushes was limited to professional educators, tradeshows, product review specialists, and limited direct online sales.

Fortunately, there have been no reported injuries as of yet, with regard to Water Pik’s Sonic-Fusion flossing toothbrushes. If by chance you do happened to get a malfunctioning unit or even an injury, be sure to notify the FDA’s MedWatch Adverse Event Reporting program.

Contact a Colorado Springs Product Liability Attorney at Wills Law, P.C.

If you have a defective Water Pik Sonic-Fusion flossing toothbrush that has caused bodily injury or property damage, you can contact Colorado Springs Product Liability Attorney Wm Andrew “Drew” Wills II to find out if you are eligible for potential compensation for damages, pain and suffering, loss of wages, medical expenses, or other losses.

Call (719) 358-2762 or email the firm to schedule a consultation and get information about your legal options.


1“Water Pik Recalls Sonic-Fusion Flossing Toothbrushes Over Potential Fire, Burn Hazards” published in USA Today, July 2018.